Terms & Conditions

Rate Calculation

• Carey Rates include several component  parts including; chauffeur gratuity, VAT, fuel surcharge and STC*, and are subject to change without notice. Quotes from Carey will be fully inclusive, less any incidental charges not applied at the time, however your invoice will break down all charges in detail.
• The rate card detailed on the Careyuk.com website is subject to VAT.
• All charges start and finish at the originating Carey location
• Rates quoted are exclusive of £9.00 (plus VAT) parking fee from all Airports with the exception of Edinburgh and Glasgow which will be charged at £6.00 (plus VAT)
• 'Transfer rates' and 'Point to Point Rates' are for direct journeys, waiting time not included
• Evening hire rates are charged on hires commencing between 18.30 and 20.00
• On site coordinators are available upon request, and are charged at £25.00 per hour exclusive of VAT
• Additional rates for Carey's global network, which covers over 650 cities are available upon request
• All rates subject to change, current rates will be published in full on www.careyuk.com

Definitions

• In these conditions:
• "Company" means Carey UK Ltd. or any subsidiary or associated company
• "Conditions" means to the undertakings, terms, conditions and clauses embodied herein
• "Customer" means any person or corporate or other body at whose request or on whose behalf the Company undertakes any business or provides advice, information or services

Conditions Applicable

• The Conditions shall apply to all contracts for the provision of Services by the Company to the Customer to the exclusion of all other terms and conditions including any terms and conditions the Customer may purport to apply under any purchase order confirmation of order or similar document
• All orders for services shall be deemed to be an offer by the Customer to purchase services pursuant to the Conditions
• Acceptance of the services shall be deemed conclusive evidence of the Customers acceptance of the Conditions
• Any variation to these Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Company

Price and Payment

• All prices are in pounds sterling and exclusive of VAT (unless otherwise stated) at the current rate with the exception of coach and minivan services that are VAT exempt
• Any waiting time will be charged at the standard hourly rate. The Company allows 60 minutes waiting time without charge at airports, and 15 minutes waiting time without charge at all other pick up locations
• A service charge is payable and will be added to the base charge. The service charge is normally 10%
• A surcharge of 25% will be applied for services provided on Bank Holidays, except Christmas Day, New Years Eve after 18:00 and New Years Day when a 100% surcharge will apply
• Payment for services is due within 30 days of date of the invoice.
• The Company reserves the right to charge interest on invoices overde for payment at the annual percentage charged by Barclays Bank plc plus 5%, such interest to be charged monthly and compounded and shall accrue at such rate after as well as before judgment

Cancellations

• Cancellations for cars and MPV's is required 4 hours in advance of the pick up time
• Cancellations for coaches and minibuses is required 24 hours in advance of the pick up time
• Cancellation for coaches and specialty vehicles outside of the UK is required 48 hours in advance
• Services not cancelled in accordance with this contract will be charged at the minimum service rate based on the service request
• Customer no shows will be charged the minimum service rate based on the service request

Exclusions

• The Company shall be under no liability whatsoever to the Customer for any indirect loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by the Company of this contract
• In the event of any breach of this contract by the Company the remedies of the Customer shall be limited to damages. Under no circumstances shall the liability of the Company exceed the Price of the Services

Disputes

• This contract governed by and is subject to the laws of England and Wales and the Company and the Customer submit to the exclusive jurisdiction of the courts of England and Wales
• The company accepts no responsibility for any loss or damage to luggage or any other item; howsoever such loss or damage may be caused. Whilst every effort has been made to ensure that the information contained in this document is correct at the time of going to print, Carey England Ltd regret they cannot accept liability for any errors or changes that may occur after publication

Registered details

Registered office:

Carey UK Ltd
100 Bridge St
London
EC4V 6JA
Registered in England: 3087934

Carey England Limited is licensed by the Taxi and Private Hire Directorate - License number 00341

*STC (Surface Transportation Charge) will be charged to all car hire rentals. STC is a surcharge based upon various overhead expenses and is ordinarily calculated as a flat percentage of your base rate charge, and may vary subject to level of usage.